So all products can guarantee 100% high quality before sent out.
2. All products are in stock and Will be shipped within 24 hours.
So all products can guarantee 100% high quality before sent out.
2. All products are in stock and Will be shipped within 24 hours.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
As described!
It seems to be really indestructible. Super. Thank you very much
All OK
Good quality, Jack Russell satisfied with the toy) we will order again.
Pretty strong ball. The dog is happy.
Amazing ball, bounces a lot
nice toy
Ball top invited already 4 arrived very quickly feel top quality
Compliant product and fast delivery
I order not for the first time here. Fast Delivery. The quality of the balls is excellent-long lasting!!!
Good product, the ball bounces a lot, it entertains my dog a lot.
Fast delivery. Bought specifically for playing in the water-does not sink, keeps afloat. The dogs really liked it.
The ball came in good condition, thanks to the store for the speed and fast delivery, it is my second time, the balls are very good quality, the dog will not be able to clean, before that they took a size smaller, this one took 6 cm.
Mega happy and the color my dog sees perfect *-*
This is my dog's favorite ball. We buy the second, he jumps perfectly and the first ball galloped away so that they could not get it. And my dog (Griffon) cannot bring balls more than 5 cm, and this is just right. Thank you for the great product and fast delivery
Great ball! Played for an hour without stopping! Recommend! Delivered quickly!
Great ball suitable for catapult for dogs
Seems to be good while playing myself
Bought these products multiple times it's a great dog toy
Fast delivery, my Dalmata can not bite her, good purchase.